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Managing for Results Receives More Community Exposure


County Commission Chairman Michael Page highlighted Durham County's new business model, Managing for Results, during his "State of the County" Address on Monday. In the address, he gave an overview of MFR, which uses best management practices in a systematic way so that the County can:

  • Plan for what it wants to achieve

  • Budget for the results it wants

  • Manage to ensure it is achieving those results

  • And evaluate and learn to determine how it can make improvements for better outcomes

Read the Herald-Sun coverage of the address. This spring, staff teams are taking early steps to begin implementing this new model, which is designed to help the County better reach its five strategic goals. Part of that incremental work includes starting to develop a system that will yield better performance measures across the County, beginning with seven pilot departments: Sheriff; Fire Marshal / Emergency Management; Cooperative Extension; Library; Finance; Criminal Justice Resource Center, and; Social Services. Other work includes, but is not limited to: designing a process, structure and timeline to update the County's Strategic Plan and developing communications and engagement strategies with staff and the greater community.

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